Loved this comment and can totally relate after my long job search (not to mention all the hours I’ve spent on the phone with various corporations between my two moves):
You also notice this horrid bureaucratisation if you have the misfortune of having to look for a white collar job. There never is any contact person to email a resume to or to call; job seekers must go to the company website and “apply”. Those of you who have done this know how awful this has gotten in the last several years.
One is immediately confronted with a demand that you “create an account”. From here on, it’s like trying to log on to a CIA or NSA computer! Give email address; repeat and re input you email address. Then try your luck with choosing a username and password. It almost never likes your first choice of these! You then get a system message that your password has to have numerous criteria, that involve caps, numbers and some character like a #,%, =, etc. Then you will be prompted for the answers to 3 security questions! (Why all this NSA level of security walls and paranoia? Are they that afraid that some prankster or imposter will upload a resume, pretending to be you?!)
Once you get past those hurdles, now comes the fun part! You have to fill in a LOT of information (much of which should already be on your resume); pages and pages of it! Even simple questions like city, state and country have to be answered from a lengthy scrollbar list. You can’t just type in “USA”- you have to pick the country from a list of all the worlds nations, which always start alphabetically with Albania and Azerbaijan! Because the US starts with a “U”, you have to scroll way down. Given that most applicants are from the US, it would make sense to put the US first, above Albania. That however is too rational and makes life too easy for the applicant. The purpose of this exercise is to treat people like shit and make them jump hoops. See? You’re already being conditioned for the corporate life to come!
Same goes for a lot of other choices, like school. You have to pick your college from a scrollbar list. Even past employers often have to be selected from a lengthy list of corporations. People can’t be allowed to just input information on their own! Dates have to selected and created from a calendar menu; just typing them in won’t do! Phone numbers are also a problem; they have to follow a strict format. Some sites won’t let you type in the dashes, preferring you leave spaces instead. It helps to also know your country code! Some do ask that! Some will require you to take a profiling test right then and there, with the type of questions that are designed by psychology quacks.
If you leave out necessary information or don’t format something to their liking, one is confronted by an angry looking red letter message telling you to get with the program! Sometimes as “punishment”, all the information you typed in on the page gets wiped out in the reset and you can now re-input all of it again. That’ll teach you to follow their instructions!
After about doing five or six of these, hours have gone by and the person is exhausted and has had more than enough!
How did we become such a shit nation? How did things get this bad? How do we put up with it and why? It wasn’t always like this, but we all go on as if it always was. Some of us remember better times, but that’s a distant and irrelevant memory. We used to have a reputation for being a great nation; but now, the way we treat employees, job applicants and customers, our whole economic system in general- is not an ideal or role model that any other sensible country would want to copy. In a depression/recession where employers are sitting on a lot of cash and not too willing to hire, they are having a field day humiliating people in a buyer’s market for labor.
There’s no solution to this in sight; these corporations are beyond any political and popular oversight and control. That realisation causes me to feel more frustration than any bureaucracy.